Appointments and cancellations.

Letting us know

If you need to cancel or rearrange an appointment, please contact FootCare One as soon as possible by phone, email or WhatsApp.

Early notice helps make the appointment time available to another client and allows travel arrangements to be adjusted.

Short-notice changes

Where an appointment is cancelled at short notice or a client is unavailable at the agreed time, FootCare One may need to discuss arrangements before a further visit is booked.

Illness and unforeseen circumstances

FootCare One understands that health needs and circumstances can change unexpectedly. Please make contact when you can so that a suitable alternative can be considered.

Changes by FootCare One

If FootCare One needs to change a visit because of illness, unsafe travel conditions or another unforeseen circumstance, reasonable efforts will be made to contact you and arrange another suitable appointment.